About Us
The National Registration Bureau (NRB) is a Government Department under the Ministry of HomeLand Security. The National Registration Act of 2010 mandates the NRB to implement, coordinate, manage and maintain the National Registration and Identification System (NRIS) in Malawi. NRB has the following deliverables: Birth and Death Certificates; National Identity Cards for bonafide Malawians; Identity Cards for foreigners; and Certificate of Registration of Marriage.
Mandate
To implement, coordinate, manage and maintain the National Registration and Identification System (NRIS).
Vision:
A trusted, inclusive, and integrated national registration and identification system.
Mission
To ensure all Malawians and resident foreigners have access to legal identity through efficient, accessible, and secure national registration and identification services for the promotion of good governance and sustainable socioeconomic development.
OUR CORE VALUES
Confidentiality
NRB embraces a balanced approach to disclosing information without compromising national interest.
Transparency and Accountability
NRB members of staff shall at all times take collective and professional responsibility for their actions and promote transparency in decision-making while consistently maintaining high level of performance.
Client Focused
NRB puts the needs of its clients as a priority by caring and delivering demand-driven services that guarantees their satisfaction.
Responsiveness
NRB seeks to provide services that are responsive to the needs of its clients and changes to its operating environment, and endeavor to focus on the achievement of results.
Professionalism
NRB seeks to discharge its duties following ethical and standard procedures using highly qualified, competent and skilled staff.
Gender Equity and Equality
The Bureau seeks to uphold fundamental principles of the Republican Constitution which respect and identifies all individuals as equals. It will offer quality services to all without any discrimination.
Stakeholder Collaboration
NRB seeks to work collaboratively with its key stakeholders within Malawi and beyond the borders to ensure effective implementation of the NRIS and other services.